Ulpa Chauhan is a distinguished executive with over two decades of expertise in the tourism industry. With a career marked by innovation and thought leadership, Ulpa is at the forefront of shaping the future of hospitality.

Having held a lead training role at British Airways, Ulpa specializes in designing bespoke courses that elevate customer experience and employee performance. Her insights into training methodologies and service excellence have been instrumental in driving success in one of the world's leading airlines.

Beyond her corporate endeavors, Ulpa serves as the CSO of Beyond Bamboo Global, a pioneering company dedicated to revolutionizing the hospitality industry through sustainable practices and innovative solutions. In this role, she is committed to driving forward-thinking strategies that prioritize both environmental stewardship and customer satisfaction.

Ulpa is also a respected columnist in trade press, offering valuable insights and perspectives on industry trends and best practices. Her contributions to the discourse on tourism and hospitality have earned her recognition as a thought leader in the field.

As a TEDx speaker, Ulpa captivates audiences with her engaging talks on topics ranging from customer service to the future of travel. Her ability to inspire and educate through storytelling and expertise has made her a sought-after speaker on both national and international stages.

Ulpa holds a Bachelor of Arts in Business Studies with a specialization in Tourism and Hospitality, laying the foundation for her comprehensive understanding of the industry's dynamics and challenges.